Penny plus d.o.o. Sarajevo is an export-import, wholesale and retail trade, manufacturing and services company headquartered in Sarajevo, Munira Gavrankapetanovica no. 1, 71210 Ilidža-Sarajevo, Bosnia and Herzegovina. The Company was established in 1996. by the decision of the founder of 1 / 96 of 21.03.1996. at the Higher Court in Sarajevo solution no. UF/I-977/96 the date of registration 01/30/1997 under the registration number of subject entries 1-18028.
Penny plus d.o.o. Sarajevo today employs over 100 employees and has a tendency of constant growth and job creation. Our company takes care of our employees, respect and abide by the laws of B&H, and cares about the environment.
The main activity of the firm is sales and distribution of wholesale and retail are - the high-quality building materials, plumbing, electric materials, plastic, tile, battens (PVC, Al, brass and wood), dry construction, sanitary, tools, screws, laminates, timber, insulation and other building materials, household supplies, fitness and bodybuilding equipment, equipment for hairdressing salons, garden program, paints and varnishes, wallpaper, iron, everything for home and garden ...
According to the classification of activities in B&H are classified under code activity 52.460
Penny plus d.o.o. Sarajevo has over 20,000 products for construction and decoration of the leading global, European and domestic manufacturers.
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MISSION
The mission of our company is:
* To supply domestic market with a high quality products for construction, home, garden, etc.;
* To complete satisfaction and expectations.
VISION
With our services, we see ourselves in the near future as a leader in the domestic market in offering top products and materials for construction, home, garden and the service and the quality of products and materials.
STRATEGY
Our strategy is based on:
1. Partnership with customers
Customer satisfaction is placed first in all activities carried out with the goal, but our goal is to not only meet but also exceed customer expectations, quality service and products. We will deliver products on time, meet the needs and expectations of customers and identify customer requirements through open communication, monitoring and analysis of satisfaction with the complaints.
2. Employees
Accepting the new knowledge and technologies is a prerequisite for progress with quality training and education. this strategy are based on continuous education and training of all employees. We will support teamwork, but also insist on personal responsibility and initiative of each employee.
3. Relations with suppliers
Relationship with suppliers will be cherished with mutual interests and the development of good partnerships.
4. Satisfying stakeholders
Penny plus d.o.o. Sarajevo will develop and expand wit satisfying the wishes and expectations of all stakeholders: business partners, employees, owners, suppliers, government institutions and institutions of the community at the same time.
Quality Policy
Our policy is based on:
* Fostering and improving relations with our customers;
* Continuous improvement of service quality;
* Delivery of products on time and well business communications with partners;
* Continuous activity in acquiring new and improving existing relationships with business partners;
* Select reliable suppliers of products and other materials;
* Ensuring continuity of quality products and materials procurement;
* Continuous education of employees who perform tasks of importance for the quality system;
* Outrun conditions for the continuous improvement of business processes;
* Ongoing analysis of customer demands for quick realization of these demands with respect and preserve their integrity;
* The aim of our activities comply with national, European and international codes, laws, regulations and standards;
* The development and application of all necessary actions in accordance with the requirements of international standard ISO 9001:2000.
Commitment and obligation of all employees is respect for the quality policy that ensures progress on the above principles.
